Contact inibox Miner

Contact our sales, hosting, order, and technical-support teams.

Inquiry topic

Send a message

0 / 1000 characters
Never send passwords, wallet recovery phrases, or private keys. Official inibox Miner staff will never request sensitive security credentials.

By submitting this inquiry, you acknowledge our Privacy Policy.

Official contact information

Email inquiries
[email protected]

Initial response within one business day.

Direct telephone
+86-755-2582-3695

Direct line for urgent procurement & RMA

Operating hours
Monday – Friday: 08:00 – 18:00 UTC

24/7 on-call duty engineers for hosted mining facilities

Head office & lab
No. 42, Pinghu Avenue, Pinghu Manufacturing Park, Longgang District, Shenzhen, Guangdong Province, China, 518111

Get an answer faster

Self-service tools and instant resources available 24/7 without waiting.

Track Your Order

Check real-time dispatch, tracking numbers, customs clearance, and courier status.

Track shipment →

Customer Support Center

Submit priority RMA tickets, download official firmware, and request diagnostic support.

Open support →

Customer FAQ

Answers to 32 common hardware, warranty, mining pool, and payment questions.

View all FAQs →

Check Warranty

Verify factory warranty expiration dates and service coverage by machine serial number.

Verify serial →

Need immediate self-service help?

Access our knowledge base, diagnostic guides, or check your live shipment tracking without waiting.

Open Support Center Track an Order